Telephone : 01234 347 475

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Frequently Asked Questions

Will I always have the same carer?
Are the staff qualified?
Will carers do my cleaning?
Will carers do my shopping?
Will carers prepare a cooked meal?
What if my care requirements change?
How do I pay for the service?

Will I always have the same carer?

Yes, wherever possible a small selection of staff will be supplied.

Are the staff qualified?

Yes, all our staff are qualified to CQC standard.

Will carers do my cleaning?

Yes, light housework can be arranged.

Will carers do my shopping?

Yes, this can be arranged.

Will carers prepare a cooked meal?

Yes, either microwave or if there is adequate time a cooked meal can be prepared.

What if my requirements change?

We constantly review care requirements and can adjust the care accordingly.

How do I pay for the service?

A standing order can be set up, or you can be invoiced for the payment.